Fort Shafter Finance Office: Your Financial Hub in Hawaii

The Fort Shafter Finance Office serves as the primary resource for financial management and services for soldiers, civilian employees, and their families stationed at Fort Shafter, Hawaii. Operating under the umbrella of the U.S. Army Financial Management Command, the office is dedicated to ensuring accurate and timely pay, comprehensive financial counseling, and efficient management of government funds.

Key services offered by the Fort Shafter Finance Office include:

• Military Pay Support: This encompasses all aspects of military pay, from initial entry pay to separation pay. Soldiers can receive assistance with understanding their Leave and Earnings Statement (LES), resolving pay discrepancies, and filing for special pays and allowances, such as Basic Allowance for Housing (BAH), Basic Allowance for Subsistence (BAS), and hazardous duty pay. The office also handles travel reimbursements for official duty and permanent change of station (PCS) moves.
• Civilian Pay Support: Similar to military pay, the office provides support for civilian employees, addressing questions related to paychecks, leave accrual, deductions, and retirement benefits. They assist with enrolling in direct deposit, understanding tax withholdings, and resolving any pay-related issues.
• Debt Management: Financial counselors are available to assist individuals struggling with debt. They offer guidance on creating budgets, managing credit, and developing strategies to pay down debt. They can also provide information about resources such as debt consolidation and credit counseling services.
• Financial Readiness Training: The office conducts workshops and seminars on a variety of financial topics, including budgeting, saving, investing, retirement planning, and identity theft prevention. These training sessions are designed to equip individuals with the knowledge and skills necessary to make informed financial decisions.
• Travel Voucher Processing: Ensuring prompt reimbursement for authorized travel expenses is a core function. The office guides personnel through the travel voucher submission process and works to resolve any discrepancies or issues that may arise.
• Garnishment Processing: The office processes legal garnishments for both military and civilian employees, ensuring compliance with court orders and regulations.

The Fort Shafter Finance Office is committed to providing excellent customer service. They understand that financial matters can be complex and stressful, and they strive to provide clear, accurate, and timely information to all who seek their assistance. The office utilizes various communication channels, including in-person appointments, phone calls, and email, to ensure accessibility and responsiveness.

Staying informed about changes in regulations and policies is crucial in financial management. The Fort Shafter Finance Office continuously updates its knowledge base and processes to ensure compliance and to provide the best possible service to the Fort Shafter community. The office encourages individuals to proactively seek financial advice and guidance to ensure their financial well-being and to prepare for a secure financial future.